Housekeepers are responsible for performing cleaning duties at hotel facilities. They specialized in different areas, including laundry duties, where they wash, dry and fold towels, bedding, uniforms, linen, among other items. Other professionals are required to clean guest rooms after visitors´ check out. They use cleaning equipment to maintain these rooms, change towels and linens, and restock tissues, drinking glasses, and soaps.
Housekeepers usually perform many of the following tasks:
• Cleaning toilets.
• Making beds.
• Taking care of trash.
• Vacuuming halls and rooms.
• Restocking towels.
Skills
• Being physically fit.
• Having high attention to details.
• Being able to lift heavy furniture.
• Having good communication skills.
• Being able to identify trends.
• Having interpersonal abilities.
• Having customer service skills.
• Being reliable and trustworthy.
• Being self-motivated.
• Having multitasking skills.
Education
There are no set of specific academic qualifications to be a Housekeeper. Most employers require candidates having high school education as a minimum. Applicants receive on-the-job training in order to learn specific skills for their work. Other recommendation for this area is to have relevant work experience in order to maximize job opportunities. There are some certifications available for people working in this business including Certified Executive Housekeeper and Registered Executive Housekeeper. Applicants need to take training classes in order to obtain these certifications. Training modules include topics such as laundry and linen, interiors, pest control, chemical control, waste management, safety and security, among others.
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