19 Call Center Analyst Jobs
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Call Center, Quality Analyst I (TEMP) - ELS Blackhawk Network - Springfield, Massachusetts Center Quality Analyst will be responsible for evaluate calls to ensure call quality, customer service, adherence and procedures. Responsibilities: Responsible for providing coaching and feedback More than 30 days ago
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Sales and Service Scheduling Agent Stark HR Consulting LLC - Deer Creek, IL, US skills such as Outlook, Lync, CRM platforms. • Intermediate Excel skills • Able to travel up to 10% if needed Preferred Experience: • 1 to 2 years experience in call center workforce analyst or management More than 30 days ago
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Call Center Supervisor USA Clinics Group - Northbrook, Illinois on overall call volume. Ability to interpret call center statistics and adjust staffing levels to handle projected call levels. Ability to coach, mentor and train call center analysts Implement measurements More than 30 days ago
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Lead Data Scientist- Call Center Suncoast Credit Union - Tampa, Florida and data analysts, focusing on methodologies to improve call center operations Gather, analyze, and interpret call center data and operational processes to identify opportunities for improvement and provide More than 30 days ago
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Workforce Data Analyst Global Channel Management, Inc. - Sands Point, NY in a call center. 2 days a week Wednesday and Thursday in office Excellent planning and time management skills with the ability to deal with multiple demands on time Ability to create contact forecasting More than 30 days ago
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Sr Customer Operations Analyst PSEG - Melville, NY, US availability in the case of storm emergencies by periodically being on call for the Delivery Emergency Response Center (DERC) and storm restoration efforts. Job Specific Qualifications Required Education, Skills More than 30 days ago
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CXEC Analyst SummerCustomer Experience Engagement Center (CXEC) Analyst - Summer Intern Intern Colgate-Palmolive Company - Overland Park, KS, US -71e68c10-7fff-124b-bfc5-b003c9f5be16 /b/pp dir=ltrb id=docs-internal-guid-71e68c10-7fff-124b-bfc5-b003c9f5be16The Customer Experience Service Center (CXEC) Analyst Summer Intern for Hills Pet Nutrition More than 30 days ago
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Service Desk Support Specialist Global Channel Management, Inc. - Chattanooga, TN Service Desk Support Specialist needs 2 years of end-user technical and/or call center experience required Service Desk Support Specialist requires: Able to work flexible shifts in a 24x7x365 work More than 30 days ago
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Contact Center, Business Analyst - Lead Generation, Dialer Management Home Genius Exteriors - Philadelphia, US . Experience with CRM systems (e.g., Salesforce, HubSpot) and other call center technologies. Strong analytical skills with the ability to interpret complex data and provide actionable insights. Proficiency More than 30 days ago
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Contact Center, Business Analyst - Lead Generation, Dialer Management Home Genius Exteriors - Cherry Hill, US . Experience with CRM systems (e.g., Salesforce, HubSpot) and other call center technologies. Strong analytical skills with the ability to interpret complex data and provide actionable insights. Proficiency More than 30 days ago
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- Camp Pendleton North, CA (2)
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