Persons working on Administration sector are responsible for providing administrative support to different departments by dealing with the tasks of typing, filing, editing, and mailing. Some of the specialists working on this field are Administrative Assistants and Administrative Managers and they are required to plan, staff, organize, and control all the duties of an office. Managers develop and manage procedures and policies for a company. Assistants coordinate, administrate, and oversee the internal affairs of an organization.
Administration specialists usually perform many of the following tasks:
• Answering phone calls.
• Sorting documents.
• Handling parcels and mails.
• Reviewing office budget.
• Analyzing attendance of the working staff.
Skills
• Having interpersonal skills.
• Being proactive.
• Having organizational skills.
• Being able to meet strict deadlines.
• Being adaptable and flexible.
• Having good communication skills.
• Being detail-oriented.
• Having IT skills.
• Being able to follow precise instructions.
• Having customer service skills.
Education
Candidates for Administrative jobs are required to have a High School Diploma and preferably an Associate´s or Bachelor´s Degree in Business Management, Finance, Human Resource Management, Marketing, Accounting, Communications, or Liberal Arts. Applicants having higher qualifications will have better job opportunities in this industry. Most employers demand several years of experience in the administrative and supervisory areas. Students who want to work in this field are encouraged to seek out accredited schools and take courses related to management and business. Administrative Assistants who want to enhance their credentials can obtain a certification offered by the International Association of Administrative Professionals.
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