Call Center From Home job description

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Description

Persons working on Call Center From Home are responsible for clarifying questions of customers and providing relevant information and technical support to them. They work on their own terms from their houses by having a computer, internet connection, and phone service. These workers attend incoming calls from clients and make outgoing calls to sell products in some cases. They may work for various companies including phone network and credit card firms.

Persons working on Call Center From Home usually perform many of the following tasks:
• Giving technical support.
• Answering different questions.
• Taking complaints from customers.
• Placing orders.
• Selling products.

Skills

• Being patient.
• Having interpersonal skills.
• Being attentive.
• Having customer service skills.
• Being able to meet strict deadlines.
• Having IT skills.
• Being proactive.
• Having planning skills.
• Being flexible.
• Having good communication skills.

Education

Candidates for Call Center From Home field are required to have a High School Diploma or equivalent education level as a minimum requirement. Some employers also seek applicants having a Bachelor´s Degree or College Degree related to this industry. Persons who want to work on this area need to have writing skills and basic math knowledge and also a good background using word processing applications. Candidates having previous experience in telephone customer service or call center activities will have better job opportunities.

Overview According to our data, these are the percent of job offers for call center from home.

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Companies According to our data, by number of offers, these are the top companies that are hiring for call center from home.

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Job Types According to our data, in percentages, these are the top job types available for call center from home.

Categories According to our data, by number of offers, these are the most popular categories for call center from home.

Cities According to our data, by number of offers, these are the top locations to get hired for call center from home.

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